Tour Operators and Travel Agencies Climate Change Question 2

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Has the brand (company) disclosed the overall carbon footprint of its travel products?

Dutch version: Heeft het merk (bedrijf) de 'CO2-voetafdruk' als gevolg van de verkochte reizen gepubliceerd?

German version: Hat der Markenhersteller eine jährliche CO2-Bilanz der verkauften Flugreisen / -transporte veröffentlicht?

References and Guidelines

Where Generic Carbon Emissions Question 2 is about the carbon footprint of 'owned operations': This question is about the product offered. The majority of the travel industry’s carbon impact comes from the products sold, and especially air transport. Most travel agencies and tour operators do not own aircraft (an exception here is a.o. Arke, which owns Arke Fly, or Corendon), but also emissions figures from externally purchased air transport can be compiled and managed.

Ways to reduce the travel carbon footprint are e.g.:
- prefer direct flights
- prefer overland transport to airports instead of short flights
- offering destinations at shorter distances
- compensate flight CO2 emissions, and stimulate customers to do so

Best practices are found with e.g. Sawadee, this travel company calculates and publishes the carbon emissions of products offered: the bulk of these emissions were produced by origin-destination transport (81%). Therefore, for this question we require travel companies to report at least the carbon emissions of all (air) transport sold to customers.

Please make sure that Tour Operators that have their own (air) transport operations, should also include emissions from (air) transport executed by external (air) transport companies - or make clear if this is not applicable.

Please note that we only take footprint into account that are not older than 2.5 years. I.e., to find the oldest eligible footprint, count back 18 months. E.g., if it is now January 2012, 18 months earlier it was July 2009. Therefore, footprint cannot be before 2009. But if it is now July 2012, 18 months ago it was January 2010. Therefore, the footprint cannot be before 2010).

Ranking Guidelines

A ‘Yes’ is applicable when:

  • Travel companies publish the absolute overall product carbon footprint, at least covering all air transport sold to customers. Preferred, but not required for this question yet, travel companies are encouraged to disclose the (average) carbon footprint per pax (=per travel product), the (average) carbon footprint per pax per day, and the (average) carbon footprint per km air flight.
  • The carbon footprint data may also be published on websites such as the Carbon Disclosure Project Carbon Disclosure Project (CDP)).


  • In [year] [Brand] disclosed the annual carbon footprint of the overall sold air transport/travel products: [amount].


  • [Brand] explicitly mentions not to disclose is carbon footprint, for the reason [...]


  • [Brand] has provided figures for its carbon footprint, but it does not specify clearly if this includes at least all air travel resulting from its business.
  • [Brand] does not communicate any information on its carbon footprint on its website. Sustainability information should be easily accessible for consumers to make responsible choices.