Webshops Carbon Emissions Question 7

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See the full Webshops criteria.


Has the webshop achieved a return rate of 25% (for clothing and shoes 50%) at highest?
NL: Heeft de webshop een terugstuur percentage bereikt dat kleiner is dan 25% van de verkochte producten (voor kleding en schoenen kleiner dan 50%)?
DE: Kann der Markenhersteller eine Retourrate unter 25% aufweisen (50% bei Kleidung und Schuhe)?


See Webshops Carbon Emissions Question 6 for references.

Here, we ask for a concrete performance level expressed in percentages. As e-commerce brands generally lack transparency about return rates, we have made a 'best guess' to set the ranking levels in these criteria, based on the available literature. As webshops become more transparent, we will be able to adopt more precise performance levels in the criteria to divide front runners from laggards.

Please note that the percentage for clothing and footwear has to be reported separately to answer this questions.